Terms and conditions of use

LEGAL MENTIONS OF THE SITE Arkiane.fr In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 for Confidence in the Digital Economy, known as LCEN, it is brought to the knowledge of the users and visitors of the Arkiane.fr site Legal Notice. Arkiane.fr can be accessed at the following address: www.arkiane.fr (hereinafter "the Site"). Access to and use of the Site is subject to these "Legal notices" detailed below as well as applicable laws and / or regulations. The connection, use and access to this Site imply the full and unconditional acceptance of the user of all the provisions of these Legal Mentions.


According to Article 6 of the Law n ° 2004-575 of June 21, 2004 for the confidence in the digital economy, it is specified in this article the identity of the different actors in the framework of its realization and its follow-up .

The Arkiane.fr site is published by:
TOTEM FIRE SAS, having its registered office at the following address: Z.A. DU GUIMAND, and registered at the following number: 352 522 536.
Phone: +33475401889
E-mail address: contact@totemfire.com

The Editor is: Swann BERARD
Contact email address: marketing@totemfire.com

The Arkiane.fr site is hosted by: Fingerprint whose registered office is located at the following address: 5 rue Jean Charcot 26100 Romans-sur-isère
Phone: 0475028434
E-mail address: info@fingerprint.com

Users are considered users who navigate, read, view and use the site Arkiane.fr.

ARTICLE 2 - ACCESSIBILITY The Site is in principle accessible to the users 24 / 24h and 7 / 7d, except interruption, programmed or not, for maintenance purposes or in case of force majeure. In the event that the Site can not be accessed, it undertakes to do its utmost to re-establish access to it. The Site can not be held liable for any damage, whatever its nature, resulting from its unavailability.

ARTICLE 3 - DATA COLLECTION AND COMPUTER LAW AND FREEDOMS This site is declared to the National Commission for Data Processing and Liberties (CNIL) under number 2066130 In addition, it complies with the provisions of Law 78-17 of 6 January 1978 relating to data processing, files and freedoms. The User has the right to object (Articles 32 and 38), access (Articles 38 and 39) and rectification (Article 40) of the data concerning him. To make use of the latter, the User must contact the Publisher by contacting him at the following address: marketing@totemfire.com, or by mail addressed to the head office of the Publisher specifying his name, First name (s), address and e-mail address (es).

The Arkiane.fr website may use "cookie" techniques enabling it to process statistics and traffic information, facilitate navigation and improve service for the user's comfort.
In accordance with European legislation, the Arkiane.fr website has updated its privacy policy regarding cookies. The User is free to accept or refuse the cookies of all websites by modifying the parameters of his Internet browser.

Es technical characteristics of the products may be changed by Totem Fire without notice.
The products presented on the site are marketed mainly in Europe and their characteristics meet European standards and standards and in particular the standard NF EN 13 (2) 229

The information, images, representations contained in this site do not constitute, in any way, a commitment of the company for a given level of guarantee, performance, availability or satisfaction of the presented products.

TOTEM FIRE can not be held liable for any direct or indirect damages you may incur as a result of using this site.

For any report of illicit contents or activities, the User may contact the Editor at the following address: marketing@totemfire.com, or by registered mail with acknowledgment of receipt addressed to the Editor at the coordinates specified herein Legal Notice.

ARITCLE 7 - RETRACTATION PERIOD For any purchase of an Arkiane fireplace on www.arkiane.fr, we let our customers a 14-day withdrawal period from the date of order or first installment. If the customer wishes to withdraw within this period of 14 days, the refund will be 100% on the sums already collected by Totem Fire SA